Frequently Asked Questions

1What are your rates?

We offer the best rates in the industry – only $75 for a General evaluation, and Course by Course evaluations starting at $99. Translations are $24.99 per page for all languages, up to 250 words/page.

2How long does it take?

Once we start your order, it typically takes 5 business days for us to email you a draft. Standard mailing then takes 5 business days (US) or 8-10 business days (Canada).

3 What is a General evaluation?

General evaluations include our analysis of your diploma, our assessment of the equivalent degree within the US or Canadian school system, our certification as to our evaluation accuracy, notarization and mailing to one address. A General evaluation is approximately 4 pages long.

4What is a Course by Course evaluation?

Course by Course evaluations include our analysis of your diploma and transcripts/marksheets, our assessment of the equivalent degree and GPA within the US or Canadian school system, credit calculation, our certification as to our evaluation accuracy, notarization and mailing to one address. Course by Course evaluations are typically 7-10 pages long.

5What if I don’t like it?

Our services are backed by our Satisfaction Guarantee: If you’re not satisfied with your draft documents, simply cancel prior to mailing for a full refund (excluding rush fees).

6Why are your competitors so expensive?

Many of our competitors process orders a lot like they did before the internet – via fax and Fedex. We’re a digital evaluation company, which means we can process your evaluations far more efficiently, keeping our prices to the lowest possible level. It’s why we’re ranked #1 in speed and #1 in price!

7Shouldn’t I just get a General evaluation – it’s cheaper?

It depends what you need your evaluation for. Generally speaking, employers and immigration services prefer more complete information about your degree, so we recommend a course by course evaluation. However, needs vary widely so we always recommend you determine what’s needed before purchasing. For ongoing education applications, course by course is strongly recommended.

8What if my documents aren’t in English?

We’re American Translator Association members and have a pool of worldwide, bilingual translators standing by. Document translation is only $24.99/page for all languages (up to 250 words/page), and usually takes 1-3 days. Your translation is certified and notarized, and has guaranteed acceptance for work, immigration or education purposes.

9How do I get started?

Simply email your documents to us here. We’ll respond with a quote and if you like it we’ll email you an invoice you can pay securely online. Once payment is made your project is started.

10I need it right away!

We have low-cost rush services available that can deliver your project in as little as 12 hours, complemented by rush mailing options. Email us your needs, or ask our chat team for a quote.

11What if I have corrections or comments?

Just click on the link in our email to provide any corrections or comments. We’ll usually have an updated document back to you within hours. We’re not satisfied with the document until you are!

12Is my evaluation certified?

Yes, your evaluation will be certified and have an original notary stamp and signature – ideal for work, immigration or education purposes.

13Will my evaluation expire?

No – your evaluation does not expire.

14What if I need a copy in future?
We keep a copy of the documents we prepare for you on file permanently. Just contact us for fresh copies.
15Will USCIS or my employer accept my course by course evaluation?

Yes – we guarantee it.

16Will my course by course evaluation be accepted by my school?

Yes – we guarantee acceptance at all locations.

17I ordered over five business days ago – where’s my draft document?

Sometimes our emails are caught in spam, so check there first. If you don’t see anything there, just email us here and we’ll respond right away.

18Who is Credential Evaluation Service?

We’re Validential Corp., experts in credential evaluation services and passionate about serving our customers. We specialize in evaluating degrees to US or Canadian standards and have delivered tens of thousands of evaluations to satisfied customers from every corner of the globe.

19Where are you located?

We’re headquartered in Southern California, and serve customers throughout the US and Canada (and overseas too).

20Other questions?

Email us here. We look forward to helping you!